Frequently Asked Questions

Explore The Teal Center FAQs for clear guidance ahead of your visit and the information you need before booking.

FAQ Categories

What if I cannot find available times with a therapist on the schedule?

When booking, select your Service Category and duration (30–90 minutes). Then filter by staff or time. If you still can’t find availability, call 703-522-7637 for assistance.

Appointments canceled or rescheduled with less than 24 hours’ notice will be charged 50% of the full rate. You may send a friend or family member in your place. If your time is filled from our waiting list, you won’t be charged.

Cancellations due to snow or ice will not be charged. Please wait until the day of your appointment to cancel if weather conditions are uncertain.

What are your session fees?

View full pricing and package options here → Rates & Insurance Information

The Teal Center does not submit claims. Massage therapy may be reimbursable if referred by a physician. Receipts include treatment codes and therapist license numbers for self-submission. HSA/FSA cards accepted.

What should I do if I’m sick the day of my appointment?

Please stay home if you are ill. There is no charge for cancellations due to contagious illness.

Do I need to tip my therapist?

Tips are appreciated and can be given in cash, check, Venmo, PayPal, Zelle, or by credit card.
A 5% processing fee applies to credit card tips. $10 minimum for credit card charges.

 Visa, MasterCard, Discover, American Express, cash, checks, and HSA/FSA cards. $10 minimum for credit transactions; no minimum for debit.

How do I get to The Teal Center?

We’re located two blocks from Ballston-MU Metro in Randolph Towers, Suite #230. Enter through the main doors on 9th St., then take the stairs or elevator to the second floor.

 Complimentary outdoor lot (ask Randolph Towers concierge for access).
Two-hour metered street parking (free on Sundays).
For classes: park at Ballston Quarter Garage (627 N. Glebe Rd).

Dress in a way that feels comfortable for your session. Most clients choose to keep their undergarments on during a massage.

Are there any packages or promotions?

Yes
Birthday discount and referral program available via client profile.
Packages of 5 massages are available for purchase online or at checkout.

Duration and Rate
30 minutes — $340
45 minutes — $490
60 minutes — $590
75 minutes — $745
90 minutes — $885
120 minutes — $1,200

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