Terms of service

Last updated: May 1, 2026

These Terms of Service (“Terms”) govern your use of www.tealcenter.com (the “Site”) and any services booked through us. By using the Site or scheduling services, you agree to these Terms. If you don’t agree, please don’t use the Site.

1. Eligibility

You must be at least 18 years old to use the Site or book services on your own behalf. Minors may receive services only with the booking and presence of a parent or legal guardian.

2. General conditions

We reserve the right to refuse service to anyone for any non-discriminatory reason. We may modify, suspend, or discontinue any part of the Site or service offerings at any time without notice.

3. Accuracy of information

We work hard to keep the Site accurate, but we don’t guarantee the completeness or current accuracy of any content. Pricing, hours, and practitioner availability may change without notice. Always confirm critical details by phone or email before relying on them.

4. Modifications to the service

Service offerings, pricing, and policies may be revised. Substantive changes will be reflected on the Site. Continued use after changes constitutes acceptance.

5. Appointments

By booking an appointment, you agree to our cancellation policy: at least 24 hours’ notice required. Cancellations within 24 hours are charged 50% of the session fee; no-shows are charged the full rate. Late arrivals beyond 15 minutes for follow-up acupuncture sessions are charged a late-cancellation fee.

6. Billing & payment

All sessions are paid out of pocket; The Teal Center does not bill insurance. We accept major credit cards (5% processing fee), HSA/FSA cards, cash, and personal checks. Failed payments may result in suspended booking privileges until resolved.

7. Third-party services

The Site links to or embeds third-party tools (booking, store, reviews, analytics). We are not responsible for the content or practices of any third-party site or service. Their terms and policies apply when you use them.

8. User feedback

Reviews, suggestions, and other feedback you submit are non-confidential and become our property to use, share, or publish without compensation or credit, unless you specifically request otherwise.

9. Prohibited uses

You may not use the Site to violate any law, infringe intellectual-property rights, transmit malicious code, scrape content programmatically, harass our staff, or attempt to interfere with the Site’s operation.

10. Disclaimer of warranties

The Site and our services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.

11. Limitation of liability

To the fullest extent permitted by law, The Teal Center, its practitioners, and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or services. Our total liability for any claim is limited to the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless The Teal Center, its practitioners, and its affiliates from any claim arising from your violation of these Terms or your misuse of the Site.

13. Governing law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws provisions. Any dispute will be brought exclusively in the state or federal courts located in Arlington County, Virginia.

14. Changes to these terms

We may update these Terms at any time. The “Last updated” date reflects the most recent revision. Material changes will be posted on the Site at least 30 days before they take effect.

15. Contact us

Questions about these Terms? Email feelbetter@tealcenter.com, call (703) 522-7637, or write to us at 4001 9th Street North, Suite 230, Arlington, VA 22203.

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